About
Welcome to ROCK Telecom Solutions. I trust you will find the information we provide pertinent and practical in your review of our business and the value we strive to deliver to all of our clients and partners. We sincerely appreciate the opportunity to serve you. We’ll assist and support you as you navigate the myriad of Cloud, Managed Internet Services and Telecommunications solutions to grow your business and bring value to your clients. In a world full of choices, we deliver the solutions you need to stay competitive, manage your costs and to increase profits.
We have a national and global perspective. After spending the last decade helping build one of the industry’s largest distributors for IT and telecommunications services, ROCK Telecom Solutions is putting that knowledge and those relationships to work for your benefit, bringing best of breed solutions for what is important to you.
Please call or email us for assistance or to schedule a meeting. Thank you for your time and the opportunity to serve you.
- Danielle Wickander
Our Mission
ROCK Telecom Solutions simplifies technology and telecommunications to preserve, protect, and grow our clients’ businesses.
Business communications and the technology that enables them are more plentiful and impactful to businesses than ever before, as is the complexity of creating seamless solutions that not only work, but also help create an improved customer experience. Your customers are your lifeblood, as you are ours. And just as you rely on trusted team members in your own business and personal life for many of your most important and impactful decisions, we are here to play a vital role in designing, deploying, and managing how your team communicates and shares information with each other, with your market, and with the customers you serve.
Every business is distinctive in its purpose and objectives. ROCK Telecom Solutions exists to support you in accomplishing your own unique mission in today’s marketplace. Let us show you how the power of ROCK Telecom Solutions can elevate your business.
Core Values: Integrity and excellence in service
Build Win-Win Relationships
Our partners and suppliers are our allies in serving our customers’ interests. We respect the talents and insights we gain by working together collaboratively. And by working in a teamed environment, we exponentially increase the value we bring our customers.
Trust Through Transparency
We realize that trust is our greatest asset, and we build that trust through open and honest interactions in everything we do. We find this is not only good manners, but it translates into good business as well, allowing those who work with us to share and collaborate more freely and ultimately deliver more value and better solutions for customers.
Simply Impress
Making a lasting impression is about more than a single ‘Wow!’ moment. It is about creating a WOW! relationship through consistently delivering on our commitments each and every day. Step by step, day by day we seek to impress by partnering tailored solutions with flawless execution. We want our customers and partners to be most impressed with how smooth everything runs when we are involved in serving their business.
Why ROCK Telecommunications?
Today’s technology isn’t always so simple.
With ROCK Telecom Solutions you will find a committed partner in providing you the expert guidance you need to sort through the available IT and telecommunications solutions. We help you achieve maximum efficiency, realize significant financial benefits, manage your everyday telecom needs, and free up your people to do what they do best.
We solve business problems. Let us help you by designing a solution that will maximize your dollars and simplify your technology. Call us today to see what we can do for you.
Privacy Policy
ROCK Telecom Solutions respects your privacy and is committed to protecting your personal information that you provide to us. This statement explains our policies and practices regarding the use and disclosure of your personal information by ROCK Telecom Solutions. Please note that, ROCK Telecom Solutions reviews and updates this Privacy Policy from time to time as needed without notice. Therefore, you should review the terms of this policy periodically to make sure that you are aware of how ROCK Telecom Solutions collects and uses personal information. By using our web site, you consent to the collection and use of your personal information by ROCK Telecom Solutions as explained below.
1. Personal Information.
You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information.
2. Use of User Information.
We intend to use such information for purposes of supporting your relationship with ROCK Telecom Solutions by designing web site content that is suitable to your needs and alerting you to new product and service offerings as they become available. This User Information may be retained by ROCK Telecom Solutions to keep track of the domains from which people visit us, to create a user profile to better serve you and your employer, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know and we will not use that information for such purpose.
3. Disclosure of User Information.
ROCK Telecom Solutions does not sell, trade or transfer User Information to third parties. However, we may share User Information with our business partners for marketing, advertising or product/service offering purposes. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested; we respond to a court order or you violate our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for ROCK Telecom Solutions Offerings, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.
4. Accuracy and Security.
The accuracy and security of the User Information is important to ROCK Telecom Solutions. Currently, you may review and request updates to your User Information retained by contacting ROCK Telecom Solutions. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. ROCK Telecom Solutions is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorized access and use of that personal information.
5. Cookies.
ROCK Telecom Solutions uses "cookies". A cookie is a small data file that a web site can transfer to a visitor's hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your web browser to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser.
6. External Links.
ROCK Telecom Solutions web site provides links to other third party web sites. Even if the third party is affiliated with ROCK Telecom Solutions through a business partnership or otherwise, ROCK Telecom Solutions is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.
7. Terms of Use.
Please also see our Terms of Use, which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire ROCK Telecom Solutions web site.
8. General.
If you have questions regarding our Privacy Statement, please contact ROCK Telecom Solutions via our Contact page.
Terms Of Use
1. Introduction and Acceptance of Terms of Use. ROCK Telecom Solutions offers you a wide range of content and information about its products and services ("Materials") via this web site. By using this web site, you are agreeing to accept and comply with the terms and conditions of use as stated below ("Terms of Use"), which ROCK Telecom Solutions may update at any time without notice. You should visit this page periodically to review the then-current Terms of Use.
2. Limited Right to Use. This web site is owned and operated by ROCK Telecom Solutions. Unless otherwise specified, all Materials on this web site are the property of ROCK Telecom Solutions and are protected by the copyright laws of the United States of America and, throughout the world by the applicable copyright laws. No Materials published by ROCK Telecom Solutions on this web site, in whole or in part, may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from ROCK Telecom Solutions.
3. Communications. Except for any disclosure by you for technical support purposes, or as specified in our Privacy Statement, all communications from you to this web site will be considered non-confidential and non-proprietary. You agree that any and all comments, information, feedback and ideas regarding our company, products or services that you communicate to ROCK Telecom Solutions ("Feedback") will be deemed, at the time of communication to ROCK Telecom Solutions, the property of ROCK Telecom Solutions, and ROCK Telecom Solutions shall be entitled to full rights of ownership, including without limitation, unrestricted right to use or disclose such Feedback in any form, medium or technology now known or later developed, and for any purpose, commercial or otherwise, without compensation to you. You are solely responsible for the content of your communications and their legality under all laws and regulations. You agree not to use this web site to distribute, link to or solicit content that is defamatory, harassing, unlawful, libelous, harmful to minors, threatening, obscene, false, misleading, or infringing a third party intellectual or privacy rights.
4. Monitoring. Although ROCK Telecom Solutions is not obligated to do so, it will have the right to review your communications on this web site to determine whether you comply with our Terms of Use. ROCK Telecom Solutions will not have any liability or responsibility for the content of any communications you post to this web site, or for any errors or violations of any laws or regulations by you. ROCK Telecom Solutions will comply with any court order in disclosing the identity of any person posting communications on this web site. It is advisable that you review our Privacy Policy before posting any such communications. Please note that when you conduct transactions with other companies providing content via this web site, you will also be subject to their privacy policies.
5. Links to Other Sites. The linked sites are not under the control of ROCK Telecom Solutions and ROCK Telecom Solutions is not responsible for the content of any linked site or any link contained in a linked site. ROCK Telecom Solutions reserves the right to terminate any link at any time. ROCK Telecom Solutions may provide links from this web site to other sites as a convenience to you and in no way should this be interpreted as an endorsement of any company, content or products to which it links. If you decide to access any of the third party sites linked to this web site, you do this entirely at your own risk. ROCK Telecom Solutions DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, TO ANY SUCH LINKED SITES, INCLUDING BUT NOT LIMITED TO ANY TERMS AS TO THE ACCURACY, OWNERSHIP, VALIDITY OR LEGALITY OF ANY CONTENT OF A LINKED SITE.
6. Trademarks. The trademarks, service marks and logos of ROCK Telecom Solutions and others used in this web site ("Trademarks") are the property of ROCK Telecom Solutions and their respective owners. You have no right to use any such Trademarks, and nothing contained in this web site or the Terms of Use grants any right to use (by implication, waiver, estoppel or otherwise) any Trademarks without the prior written permission of ROCK Telecom Solutions or the respective owner.
7. Indemnity. You agree to indemnify, defend and hold ROCK Telecom Solutions harmless from and against any and all third party claims, liabilities, damages, losses or expenses (including reasonable attorney's fees and costs) arising out of, based on or in connection with your access and/or use of this web site.
8. Limitation of Liability. IN NO EVENT SHALL ROCK Telecom Solutions OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOSS PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS WEB SITE OR ANY LINKED SITE, DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION OR MATERIALS PRESENTED ON THIS WEB SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY EVEN IF ROCK Telecom Solutions OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
9. Disclaimer. Crossvergence assumes no responsibility for accuracy, correctness, timeliness, or content of the Materials provided on this web site. You should not assume that the Materials on this web site are continuously updated or otherwise contain current information. Crossvergence is not responsible for supplying content or materials from the web site that have expired or have been removed. THE MATERIALS PROVIDED AT THIS WEB SITE ARE PROVIDED "AS IS" AND ANY WARRANTY (EXPRESS OR IMPLIED), CONDITION OR OTHER TERM OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE IS HEREBY EXCLUDED.
Applicable Laws. These Terms of Use are governed by the law in force in the State of Texas, United States of America, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of the State of Texas for determining any dispute concerning the Terms of Use.
General. If you have any questions regarding the Terms of Use, please contact Crossvergence via our Contact Us page.
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Please call or email us today to see how we can help your business, or submit your information and the best time to call. We appreciate your time and the opportunity to serve you.
- Danielle Wickander