Managed Services

A business requires technology to operate efficiently.  Oftentimes the resources to support an increasingly complex IT environment may not be available.  Over tasked IT staff become overwhelmed with the day to day responsibilities of maintaining the infrastructure your business depends upon.

The financial impact of any failure in IT can be devastating to your business.  In fact, if you lose your email and on-line capabilities for three days or more, the chance you will recover fully is 22%.  In today’s connected world, losing access or compromising data from email, customer relationship management databases (CRM), financial applications, or access to the network results in substantial productivity and revenue loss.

By outsourcing your IT operations you receive expertise which allows you to concentrate on your core objectives with fewer interruptions due to IT issues.  ROCK Telecom Solutions will ensure a partnership with providers who can monitor, manage and resolve IT issues for your business.

Monitoring & Alerts

Network

Infrastructure

IT Integrators VAR's

We understand that if you’re an IT Integrator or VAR, then selling network services is often part of a deeper portfolio of services that you offer to your clients.  As such, the traditional Master Agent / Distributor model of sending quotes and carrier order forms is often not sufficient to support your efforts.  That’s why we work directly with you and your clients with hands on support throughout the customer life cycle---from qualifying your client’s needs, to network design, implementation, and ongoing post install support.  We are your partner from end to end.  You bring your trusted relationships and we will bring the solutions and support you need to succeed in selling network services.

Outsourced Carrier Services Division

For partners in the IT Integrator / VAR space that want much more than just help with deals, ROCK Telecom Solutions offers a unique market opportunity that helps you not only grow a new revenue stream, but also grow a new product division within your organization.  We have put together a partnering model that will show you how to turn carrier services into a proactive revenue center for your business without ever requiring the up front out-of-pocket expenses that make building telecom services residuals such a hard pill to swallow.  And you are free and clear to move this division in house once your infrastructure, systems, and knowledge base are established and profitable.